Privacy policy
Effective Date: July 16, 2026
Welcome to Divola. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
1. Who We Are
Divola is an online retailer offering electronics, gadgets, computer accessories, office products, and home appliances to customers throughout the United States.
If you have any questions regarding this Privacy Policy, you can contact us at:
Email: gwh0403@gmail.com
2. Information We Collect
When you visit our store, we may collect the following information:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment providers)
- Purchase history
- Customer account information
- Device information such as browser type, IP address, cookies, and pages visited
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Create and manage your customer account
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Detect fraud and protect our store
- Comply with legal obligations
If you subscribe to our marketing emails, we may also send you promotions, product launches, and special offers. You can unsubscribe at any time.
4. Payment Information
We accept payment through Shopify's supported payment methods, including major credit and debit cards, digital wallets, and other secure payment options available during checkout.
Divola does not store your complete payment card information. All payment processing is handled securely by trusted third-party payment providers.
5. Customer Accounts
You may create an account on our website to:
- Track your orders
- Save shipping information
- View your purchase history
- Enjoy a faster checkout experience
You are responsible for keeping your login credentials secure.
6. Order Fulfillment
To complete your purchase, we may share necessary order information with trusted fulfillment partners, shipping carriers, and suppliers solely for the purpose of processing, packaging, and delivering your order.
We do not sell your personal information.
7. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep you logged in
- Improve website performance
- Analyze visitor activity
- Provide a better shopping experience
Most web browsers allow you to manage or disable cookies through your browser settings.
8. Data Security
We use industry-standard security measures to help protect your personal information from unauthorized access, misuse, or disclosure.
While we work hard to protect your data, no method of online transmission or storage is 100% secure.
9. Data Retention
We retain your information only as long as necessary to:
- Complete your orders
- Maintain your customer account
- Meet legal and tax obligations
- Resolve disputes
10. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Request a copy of your data
- Withdraw marketing consent
To exercise these rights, please contact us at:
11. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Updates will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Divola
Email: gwh0403@gmail.com